Terms of Service

Last updated: June 2026

Please read these Terms of Service carefully before using this website or placing an order. By using the site, you agree to these terms.

Research use only

All products sold on this website are supplied strictly for laboratory and research purposes. They are not for human or animal consumption, and not intended to diagnose, treat, cure or prevent any disease. By ordering, you confirm you understand and accept this.

Eligibility

You must be at least 21 years of age to use this site and purchase our products. By placing an order you confirm you meet this requirement and are purchasing for legitimate research purposes.

Orders & pricing

• All prices are listed in UAE Dirham (AED) and may change without notice.
• We reserve the right to refuse or cancel any order at our discretion.
• An order is confirmed once we contact you to verify your details.

Payment & delivery

We currently accept bank transfer and secure online card payment. Delivery is available across the UAE only. Estimated dispatch is within 48 hours; delivery times vary by emirate.

Returns

All sales are final. We do not accept returns and we do not issue refunds. If an order arrives damaged, incorrect or with a broken seal, contact us within 24 hours of delivery with photos and we will review it for a replacement at our discretion. See our Shipping & Returns page for details.

Limitation of liability

You assume full responsibility for the safe handling, storage and lawful use of any product purchased. To the maximum extent permitted by law, Flux Labs is not liable for any misuse of its products.

Changes

We may update these terms from time to time. Continued use of the site means you accept the current terms.